Global queue management system (QMS) market will reach $ 1,010.6 million by 2031, growing by 5.4% annually over 2021-2031, driven by the technological advancements and innovations, the increasing demand to improve staff efficiency and enhancement of customer experience, the rising need to manage customer traffic and customer service, and the growing adoption of cloud and mobile technology.
Highlighted with 84 tables and 100 figures, this 181-page report "Global Queue Management System (QMS) Market 2021-2031 by Component Type (Solutions, Services), Product Type (Virtual, Linear), Queue Type, Deployment Mode (Cloud-based, On-Premise), Application, End User, Organization Size, and Region: Trend Forecast and Growth Opportunity" is based on a comprehensive research of the entire global queue management system (QMS) market and all its sub-segments through extensively detailed classifications. Profound analysis and assessment are generated from premium primary and secondary information sources with inputs derived from industry professionals across the value chain. The report is based on studies on 2018-2021 and provides forecast from 2022 till 2031 with 2021 as the base year. (Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.)
In-depth qualitative analyses include identification and investigation of the following aspects:
• Market Structure
• Growth Drivers
• Restraints and Challenges
• Emerging Product Trends & Market Opportunities
• Porter's Fiver Forces
The trend and outlook of global market is forecast in optimistic, balanced, and conservative view by taking into account of COVID-19 and Russia-Ukraine conflict. The balanced (most likely) projection is used to quantify global queue management system (QMS) market in every aspect of the classification from perspectives of Component Type, Product Type, Queue Type, Deployment Mode, Application, End User, Organization Size, and Region.
Based on Component Type, the global market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Solutions
o Platform
o Software
• Services
o Managed Service
o Professional Service
Based on Product Type, the global market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Virtual Queuing
• Linear Queuing
By Queue Type, the global market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Structured Queue
• Unstructured Queue
• Kiosk Based Queue
• Mobile Queue
• Other Queue Types
By Deployment Mode, the global market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Cloud-based System
• On-Premise System
By Application, the global market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Appointment Management
• Query Handling
• In-Store Management
• Workforce Optimization
• Real-Time Monitoring
• Customer Service
• Reporting and Analytics
• Other Applications
By End User, the global market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Retail and Consumer Goods
• Healthcare and Life Sciences
• Utility Service Providers and Airports
• BFSI
• Hospitality
• Government and Public Sector
• Transportation and Logistics
• IT and Telecom
• Other End Users
By Organization Size, the global market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Small and Medium-Sized Enterprises
• Large Enterprises
Geographically, the following regions together with the listed national/local markets are fully investigated:
• North America (U.S., Canada, and Mexico)
• Europe (Germany, UK, France, Spain, Italy, Netherlands, Rest of Europe; Rest of Europe is further segmented into Russia, Switzerland, Poland, Sweden, Belgium, Austria, Ireland, Norway, Denmark, and Finland)
• APAC (Japan, China, South Korea, Australia, India, and Rest of APAC; Rest of APAC is further segmented into Malaysia, Singapore, Indonesia, Thailand, New Zealand, Vietnam, Taiwan, and Philippines)
• South America (Brazil, Chile, Argentina, Rest of South America)
• MEA (UAE,Saudi Arabia, South Africa and Rest of MEA)
For each aforementioned region and country, detailed analysis and data for annual revenue ($ mn) are available for 2021-2031. The breakdown of all regional markets by country and split of each national market by Component Type, Product Type and End User over the forecast years are also included.
The report also covers current competitive scenario and the predicted trend; and profiles key vendors including market leaders and important emerging players.
Selected Key Players:
Advantech Co., Ltd.
AKIS Technologies
ATT Systems Group
Aurionpro Solutions Limited
Lavi Industries
QLess, Inc.
Qmatic Group
Qminder Limited
Q-nomy Inc.
Qudini
SEDCO Holding
Seehash Software Pvt. Ltd.
Skiplino
Wavetec
XIPHIAS Software Technologies Pvt. Ltd
Xtreme Media Pvt. Ltd.
(Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.)