Europe queue management system (QMS) market was valued at $169.3 million in 2021 and will grow by 4.7% annually over 2021-2031, driven by the technological advancements and innovations, the increasing demand to improve staff efficiency and enhancement of customer experience, the rising need to manage customer traffic and customer service, and the growing adoption of cloud and mobile technology.
Highlighted with 35 tables and 68 figures, this 126-page report "Europe Queue Management System (QMS) Market 2021-2031 by Component Type (Solutions, Services), Product Type (Virtual, Linear), Queue Type, Deployment Mode (Cloud-based, On-Premise), Application, End User, Organization Size, and Country: Trend Forecast and Growth Opportunity" is based on a comprehensive research of the entire Europe queue management system (QMS) market and all its sub-segments through extensively detailed classifications. Profound analysis and assessment are generated from premium primary and secondary information sources with inputs derived from industry professionals across the value chain. The report is based on studies on 2018-2021 and provides forecast from 2022 till 2031 with 2021 as the base year. (Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.)
In-depth qualitative analyses include identification and investigation of the following aspects:
• Market Structure
• Growth Drivers
• Restraints and Challenges
• Emerging Product Trends & Market Opportunities
• Porter's Fiver Forces
The trend and outlook of Europe market is forecast in optimistic, balanced, and conservative view by taking into account of COVID-19 and Russia-Ukraine conflict. The balanced (most likely) projection is used to quantify Europe queue management system (QMS) market in every aspect of the classification from perspectives of Component Type, Product Type, Queue Type, Deployment Mode, Application, End User, Organization Size, and Country.
Based on Component Type, the Europe market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Solutions
o Platform
o Software
• Services
o Managed Service
o Professional Service
Based on Product Type, the Europe market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Virtual Queuing
• Linear Queuing
By Queue Type, the Europe market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Structured Queue
• Unstructured Queue
• Kiosk Based Queue
• Mobile Queue
• Other Queue Types
By Deployment Mode, the Europe market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Cloud-based System
• On-Premise System
By Application, the Europe market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Appointment Management
• Query Handling
• In-Store Management
• Workforce Optimization
• Real-Time Monitoring
• Customer Service
• Reporting and Analytics
• Other Applications
By End User, the Europe market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Retail and Consumer Goods
• Healthcare and Life Sciences
• Utility Service Providers and Airports
• BFSI
• Hospitality
• Government and Public Sector
• Transportation and Logistics
• IT and Telecom
• Other End Users
By Organization Size, the Europe market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Small and Medium-Sized Enterprises
• Large Enterprises
Geographically, the following national/local markets are fully investigated:
• Germany
• UK
• France
• Spain
• Italy
• Netherlands
• Rest of Europe (further segmented into Russia, Switzerland, Poland, Sweden, Belgium, Austria, Ireland, Norway, Denmark, and Finland)
For each key country, detailed analysis and data for annual revenue ($ mn) are available for 2021-2031. The breakdown of national markets by Component Type, Product Type and End User over the forecast years are also included.
The report also covers current competitive scenario and the predicted trend; and profiles key vendors including market leaders and important emerging players.
Selected Key Players:
Advantech Co., Ltd.
AKIS Technologies
ATT Systems Group
Aurionpro Solutions Limited
Lavi Industries
QLess, Inc.
Qmatic Group
Qminder Limited
Q-nomy Inc.
Qudini
SEDCO Holding
Seehash Software Pvt. Ltd.
Skiplino
Wavetec
XIPHIAS Software Technologies Pvt. Ltd
Xtreme Media Pvt. Ltd.
(Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.)
1 Introduction 8
1.1 Industry Definition and Research Scope 8
1.1.1 Industry Definition 8
1.1.2 Research Scope 9
1.2 Research Methodology 12
1.2.1 Overview of Market Research Methodology 12
1.2.2 Market Assumption 13
1.2.3 Secondary Data 13
1.2.4 Primary Data 13
1.2.5 Data Filtration and Model Design 14
1.2.6 Market Size/Share Estimation 15
1.2.7 Research Limitations 16
1.3 Executive Summary 17
2 Market Overview and Dynamics 20
2.1 Market Size and Forecast 20
2.1.1 Impact of COVID-19 on World Economy 22
2.1.2 Impact of COVID-19 on the Market 24
2.2 Major Growth Drivers 26
2.3 Market Restraints and Challenges 29
2.4 Emerging Opportunities and Market Trends 32
2.5 Porter's Fiver Forces Analysis 36
3 Segmentation of Europe Market by Component Type 40
3.1 Market Overview by Component Type 40
3.2 Solutions 42
3.3.1 Platform 43
3.3.2 Software 44
3.3 Services 45
3.3.1 Managed Service 46
3.3.2 Professional Service 47
4 Segmentation of Europe Market by Product Type 48
4.1 Market Overview by Product Type 48
4.2 Virtual Queuing 50
4.3 Linear Queuing 51
5 Segmentation of Europe Market by Queue Type 52
5.1 Market Overview by Queue Type 52
5.2 Structured Queue 54
5.3 Unstructured Queue 55
5.4 Kiosk Based Queue 56
5.5 Mobile Queue 57
5.6 Other Queue Types 58
6 Segmentation of Europe Market by Deployment Mode 59
6.1 Market Overview by Deployment Mode 59
6.2 Cloud-based System 61
6.3 On-Premise System 62
7 Segmentation of Europe Market by Application 63
7.1 Market Overview by Application 63
7.2 Appointment Management 65
7.3 Query Handling 66
7.4 In-Store Management 67
7.5 Workforce Optimization 68
7.6 Real-Time Monitoring 69
7.7 Customer Service 70
7.8 Reporting and Analytics 71
7.9 Other Applications 72
8 Segmentation of Europe Market by End User 73
8.1 Market Overview by End User 73
8.2 Retail and Consumer Goods 75
8.3 Healthcare and Life Sciences 76
8.4 Utility Service Providers and Airports 77
8.5 BFSI 78
8.6 Hospitality 79
8.7 Government and Public Sector 80
8.8 Transportation and Logistics 81
8.9 IT and Telecom 82
8.10 Other End Users 83
9 Segmentation of Europe Market by Organization Size 84
9.1 Market Overview by Organization Size 84
9.2 Small and Medium-Sized Enterprises 86
9.3 Large Enterprises 87
10 European Market 2021-2031 by Country 88
10.1 Overview of European Market 88
10.2 Germany 91
10.3 U.K. 93
10.4 France 95
10.5 Spain 97
10.6 Italy 99
10.7 Netherlands 101
10.8 Rest of European Market 103
11 Competitive Landscape 105
11.1 Overview of Key Vendors 105
11.2 New Product Launch, Partnership, Investment, and M&A 108
11.3 Company Profiles 109
Advantech Co., Ltd. 109
AKIS Technologies 111
ATT Systems Group 112
Aurionpro Solutions Limited 113
Lavi Industries 114
QLess, Inc. 115
Qmatic Group 116
Qminder Limited 117
Q-nomy Inc. 118
Qudini 119
SEDCO Holding 120
Seehash Software Pvt. Ltd. 121
Skiplino 122
Wavetec 123
XIPHIAS Software Technologies Pvt. Ltd 124
Xtreme Media Pvt. Ltd. 125
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